Jun 30, 2012
tom

How can I set Out-Of-Office in a shared mailbox

Question

I would want to set the out-of-office automatic response to all emails that arrive to our info@domain.com.

currently in the Outlook, I only have one mailbox (the user mailbox) but it has 2 shared mailboxes setup.

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I have tried to create a Rule that says:

  • for all email received on account info@domain.com
  • forward to user ekp@domain.com

and make that user to set up the Out-of-office message, but it simply did not work, and I suspect that the rules only apply to the user account and not the shared account…

How can I set Out-Of-Office in this shared mailbox ?

Asked by balexandre

Answer

The quickest way, would be to log into the mailbox via Outlook Web Access and set the OOO reply there.

Answered by DanBig

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