Jun 19, 2012
tom
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Unable to login with a domain account

Question

I have a virtual server running Windows Server 2008 R2 joined to a domain. The guy who cloned the this server from another server of ours on the domain, didn’t sysprep the clone before it was renamed and joined to the domain.

So I ran sysprep then rejoined the domain, but now I can’t login to it with any domain accounts. It recognizes that it’s a part of the domain, but only the local administrator can log in. I had a local account before sysprep, and it remained afterward. I deleted it, tried again, but still no dice.

Asked by Andy Edinborough

Answer

Problems logging in to AD typically revolve around either DNS problems or Time Synchronization problems. Verify that the VM’s time is within 5 min of your domain controllers’ times. And verify that the VM is pointing to the proper DNS servers.

You should also be able to get some clues as to what is going on from the Event Logs on the VM when logging in as your local account.

Answered by Ryan Bolger

Check more discussion of this question.

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